Who I Am

This website and service are operated by Bond & Bloom, offering personalised child development resources, handmade materials, and family support services.

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What Information I Collect

When you place an order, download a resource, or fill in a form on my site, I may collect:

• Your name

• Email address

• Delivery address (for physical orders)

• Optional phone number

• Any custom details you share for your order (e.g. family names for a bespoke book)

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How Your Information Is Used

Your information is only used to:

• Process your order or enquiry

• Deliver digital or physical products

• Send updates or follow-up information related to your order

• Send occasional newsletters or updates if you have opted in

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Data Protection & Sharing

Your information is kept private and secure. I will never share, sell, or pass on your personal data to any third party. You can request access to, correction of, or deletion of your data at any time by emailing me directly.

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Email & Newsletter Consent

If you subscribe to my mailing list, I’ll send occasional emails with updates, insights, and resources. You can unsubscribe at any time using the link provided in each email.

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Handmade Products & Processing Time

All physical items are made to order. After receiving your enquiry, I’ll contact you to confirm timelines, delivery options, and any personalisation details. As each item is bespoke, small variations may occur — this is part of their handmade nature.

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Digital Downloads

Digital resources will be sent by email to the address you provide. These are for personal use only and may not be resold, copied, or shared without permission.

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Refunds & Cancellations

Due to the personalised nature of most products, I do not offer refunds once work has begun. If you have concerns about your order, please get in touch and I’ll do my best to resolve them with care.

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Questions or Concerns

If you have questions about how your information is handled, or need to make a change to your data, contact me directly at:
📧 sarahheath.bt@outlook.com